EFT (Automated Clearing House)

Next Day Funds Availability

Unauthorized ACH Withdrawals
For refund of unauthorized ACH withdrawals from your account.
Must be less than 60 days ago.ACH Refund Request

To have American United send/receive money EFT to/from another institution. *Next day availability from date prcsd. at the CU.ACH Origination Agreement

Federal Wires

Same Day Funds Availability - 2:00pm Cutoff

Wires are same day funds. (from business day received by the CU)US Wires are subject to a $10.00 fee for processing and insurance. * All federal wires are insured.International Wire Request - International Wires are NOT insured or time guaranteed. Once a wire leaves the US it is unregulated and is considered an at your own risk transfer. International Wires are subject to a $30.00 fee.Federal Wire Request

Visa and Loan Applications

Credit Cards and Loans

Apply for a loan with our online Application.Online Loan Application

Request maintenance on your Visa Debit, or Credit Card. Unblock, Address Update, Research Request. Please reference Name and Callback phone#Visa Maintenance Request

Checks

Stop Payment Forms

Stop payment on a single check or a range of lost or stolen checks. $10.00 nonrefundable fee.Check Stop Payment Order

Release a Stop payment on a single check, or range of checks. * Must be Notarized!Check Stop Release Order

Debit Card Dispute Forms

If you are unsure which form to fill out please contact the Visa Department at 877-583-5015 or visa@americanunitedcu.org. If the wrong form is filled out it could delay the processing of your dispute.

Fraudulent Transactions: Transaction(s) that were not authorized by the member,including internet transactions. MUST be signed by the member. Note: Some requests may require you to file a police case, co-operate with investigators and prosecute in the event of card theft.Debit Card Dispute - Chargeback

Transactions for Merchandise or Services Cancelled or Not Received: Per Visa Regulations, member must try to resolve the transaction(s) with the merchant. Debit Card Dispute - Chargeback

Transactions for Merchandise Not as Described/Defective: Per Visa Regulations, member must first try to resolve the transaction(s) with the merchant. Debit Card Dispute - Chargeback

Transactions paid by other means, duplicate transactions, or cancellation of recurring transactions.: Per Visa Regulations, member must first try to resolve the transaction(s) with the merchant. Debit Card Dispute - Chargeback

Forms